Bought much more than one Oyo. They were prepped and shipped well, and make my son very happy. Bought from Ice Locker in past and was extremely pleased with items, price, service and shipping. This time, they would not ship directly because they've discontinued international shipping, telling me it was due to cost. However, that shipping cost was passed onto me in the past and I gladly paid it. This order was delayed, which meant I missed out on a discount I originally attempted to order under. This payment was lost, which delayed shipping to a friend in UK, who then had to ship to me. My initial order this time had more items in it, which I passed on after the order was fumbled. In all, I still gladly spent a few hundred pounds with IL. However, if there hadn't been these new issues that were not part of past experiences with IL, I'd have spent hundreds more. Overall, good people and good company. They just had a bad go of this one.